Announcement Cash on delivery service is available Announcement Discounts of up to 60% Announcement End-of-year offers have started at Adora Beauty Announcement Please be advised that the cash-on-delivery service is available Announcement Free delivery on orders over 199 Announcement Cash on delivery service is available Announcement Discounts of up to 60% Announcement End-of-year offers have started at Adora Beauty Announcement Please be advised that the cash-on-delivery service is available Announcement Free delivery on orders over 199
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Terms and Conditions

Download Adora Beauty Terms and Conditions Here

This website is operated by Zora Media and the store brand name is Adora Beauty, a limited liability company, Commercial Registration No. 7054464842

Kingdom of Saudi Arabia - Jeddah - Al-Ajwad District

This website is provided to you for your personal use under these Terms and Conditions ("Terms and Conditions").

Your use of this website constitutes your agreement to be bound by these Terms and Conditions.

Your ordering of products from the website or your payment for products constitutes your entering into a sales contract with Adora Beauty under these Terms and Conditions, which apply to the sale of all products offered by Adora Beauty.

You hereby represent that you are at least 18 years old or that your access to this website is under the supervision of a parent or legal guardian.

We hereby grant you a non-exclusive and revocable license to use this website under the Terms and Conditions set forth herein for the purpose of shopping for personal products sold on the website. The use of this website for commercial purposes or on behalf of any third party is prohibited, except with our express prior consent. Any breach of these terms and conditions will result in the immediate termination of the license granted to you in this paragraph without prior notice, and without prejudice to any other rights of Adora Beauty.

Certain services and related features, including but not limited to newsletters, may be available on this website, requiring registration or subscription. If you choose to register or subscribe to any of these services or related features, you agree to provide accurate and current information about yourself and to update this information if any changes occur. As a user of this website, you are solely responsible for maintaining, protecting, and securing your passwords and other account identifiers. As a user of this website, you are fully responsible for all activities that occur under your password or account. Furthermore, you agree to notify us of any unauthorized use of your password or account. Adora Beauty shall not be liable, directly or indirectly, for any loss or damage of any kind arising from your failure to comply with this or any related provision.

When posting content on the website, including but not limited to product reviews, you agree not to post any untruthful comments, including but not limited to racist, obscene, or offensive comments that target another user, another culture, or are otherwise derogatory or inappropriate. Adora Beauty shall not be liable under any circumstances for the content you post on the website.


Shipping and Delivery Policy – ​​Adora Beauty

At Adora Beauty, we are committed to providing a comfortable and seamless shopping experience from the moment you place your order until you receive your product.

This policy details our shipping and delivery process to ensure clarity and customer satisfaction.

Delivery Areas and Services

Same-day delivery is available in some cities, such as Jeddah, Mecca, and Medina. We also offer delivery services to all regions of the Kingdom of Saudi Arabia through approved and reliable shipping companies.

Delivery time may vary depending on the customer"s location, and is typically delivered within 2 to 5 business days within the Kingdom.

Order Processing Times

Orders are processed within one business day after payment confirmation, except for orders placed on official holidays or weekends, which are processed on the next business day.

Shipping Fees

Free shipping is available up to a specified amount, which is advertised and may change from time to time.

For orders below this amount, a nominal shipping fee will be applied and displayed during the checkout process.

Shipping fees may be temporarily adjusted during special offers or discounts.

Order Tracking

After your order has shipped, you will receive an email or text message containing the tracking number and a link to track your order status until delivery.

Delayed or Lost Shipments

In the event of a delay beyond our control, we will contact you immediately and provide you with all relevant shipment information.

If your order is lost or misplaced by the shipping company, we will resend it or issue a refund, according to your preference.

Receiving Your Order

You must inspect the package upon delivery.

If the package is damaged, please do not accept the shipment and contact customer service immediately to resolve the issue.

Changing the Shipping Address

The shipping address can only be changed before the order is shipped.

Once the order has been handed over to the shipping company, the address cannot be changed without prior coordination with customer service, and additional fees may apply.

Contact Us

For inquiries regarding shipping or delivery, please contact us via:

Customer Service Number: 0578060047
Website: https://adora-sa.com/